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Transfering photos problem

julia_duna
Visitor

Transfering photos problem

Hi,


I'm having trouble transferring my photos from my phone to my computer. I tried with "Xperia link"/"PC Companion", but when I try to make a securitycopy it doesn't work. I also try to do so manually, but when I look for the folder where my photos are supposed to be (100AND) it doesn'texist. However, when I check the details of the very same photos from my phone it's written that they are in that folder...Also, if I search for my photos individually they don't seem to exist either.

Thank you very much,

julia_duna

5 REPLIES 5
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_alexdon_
Expert

Explore the phone with windows explorer,make sure the phone is not locked when you connect.

alexdon
julia_duna
Visitor

Thank you for answering so quickly! Nevertheless I already tried that and it didn't work...

profile.country.RO.title
_alexdon_
Expert

Where are the photos stored?Internal or SD?

alexdon
julia_duna
Visitor

In details on eveey photo it't written "sdcard0", so I guess they're stored there.

Thank you again!

Rickard
Master

Try clearing data for the app called Media Storage under Settings -> Apps -> All and then restart the phone and see if that helps. It will not delete any of your pictures.