Join now - be part of our community!

Track ID

Dunciboy
Visitor

Track ID

Since yesterday when i update track id i can no longer use it, it crashes when loading and rebooting won't help at all. and i don't want to end up with no more updates :s

20 REPLIES 20
profile.country.GB.title
Uliwooly
Expert

did you unlocked the bootloader?

do you have any apps that might be acting up like taskillers, antivirus, battery apps, ram apps? if you do uninstall them, you don't need them.

also did you blocked this app from using data?

settings > data usage > track ID > restrict background data

Don't forget to mark the Correct Answers & Helpful Answers

unrelated topic, if you have some time please check this thread

http://talk.sonymobile.com/thread/44888

Dunciboy
Visitor

Nothing works installing the stock version does work and no it is not phone is not unlocked i'm using wifi you start the app and it crashes instanly when loading

This device was never unlocked

profile.country.GB.title
Uliwooly
Expert

can you take screenshots, but have you unlocked the bootloader at all? not that it's unlocked right now, but have you unlocked it at all?

Don't forget to mark the Correct Answers & Helpful Answers

unrelated topic, if you have some time please check this thread

http://talk.sonymobile.com/thread/44888

Dunciboy
Visitor

i have Gb and i cant make a screen shot when the window 'Helaas!' shows up

Track id

https://docs.google.com/open?id=0B3YXulzjfF4LV196YW1IdVBpT3c

profile.country.GB.title
Uliwooly
Expert

yes you can, press and hold the power button for 3 seconds

Don't forget to mark the Correct Answers & Helpful Answers

unrelated topic, if you have some time please check this thread

http://talk.sonymobile.com/thread/44888

Dunciboy
Visitor

i know but i cant push it because the crash pop-up stays on top

profile.country.GB.title
Uliwooly
Expert

what is that screenshot that you posted? it seems that you have an antivirus

can you answer this: Have you ever unlocked your bootloader at all? (not that it is now but have you)?

Don't forget to mark the Correct Answers & Helpful Answers

unrelated topic, if you have some time please check this thread

http://talk.sonymobile.com/thread/44888

profile.country.GB.title
Uliwooly
Expert

try

Settings > applications > manage applications > all > track ID > clear updates and cache

Don't forget to mark the Correct Answers & Helpful Answers

unrelated topic, if you have some time please check this thread

http://talk.sonymobile.com/thread/44888

Dunciboy
Visitor

Error report of crash witch is once i open the app

Device never ever has been unlocke

Also the above works but how about updating now?

Message was edited by: Dunciboy