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Touchscreen problem

pedriny
New

Touchscreen problem

Touch screen issue,it select items that are just above on next margin. And also when using caledar, in the bit of time selection, it only selects 00 hours but won't select 12 which is just under. It wouldn't select 11 or even 13 hours either. Very strange issue but very frustrating!!!
4 REPLIES 4
profile.country.GB.title
Uliwooly
Expert

@PIOP

Settings > about phone > diagnostics > test > test touchscreen > and another thing to try is 

boot on safe mode and test it again, one last question, does your phone has a protective case or film?

pedriny
New

Tried the above suggested, it doesn't have a protective case on touchscreen. I don't know how to run safe mode.
Thanks for the assistance.
PIOP
pedriny
New

In relation to touchscreen there are further issues; selecting option won't work at all sometimes. I mean, does not matter if I press hard with the finger it still won't select.
profile.country.GB.title
Uliwooly
Expert

@PIOP

This is how to boot on >>>>> safe mode