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Touchscreen Issue

scalkie
Visitor

Touchscreen Issue

Okay, I have the X Performance (Taiwanese Dual model) in the US. I noticed there are two touchscreen issues... the upper part of my screen doesn't register at times (tapping widgets, swiping away notifications). Not all the time, just randomly. The other problem is when I'm gesture typing (Swiftkey or Google Keyboard) sometimes the gesture trail will cut off mid-trail causing errors while typing. I find if i turn off the screen and on again it works well. I already tried a factory reset and both issues persist.
15 REPLIES 15
LtdEd
Visitor

I have a similar issue with the swipy text and it cutting off. So annoying and slow to type!
Jbaz
Visitor

My touch screen sensitivity is usually way too high. For example I was trying to add a widget and just scrolling thru those available I added one widget 3 times. Not even the one I was trying out select just one I happened to have my finger on when I went to scroll. Trying to type this is a nightmare.
But occasionally I loose all ability to use the bottom inch of the screen.
I recently performed a software repair but this hasn't resolved the issue.
Glove mode was off.
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MarlonUk1
Expert

Doest this problem occur when you are in safe mode?

how about running Xperia Diagnostics?

I suggest to have your device checked at your local service center, this might be a hardware issue. Local support

Kashton
Visitor

I had this happen to my Xperia X not Kong ago. Bottom part of the screen wouldn't respond to touch. I took mine back to best buy and since I has a software issue with the XA I started out with, they ended up refunding me and I paid $199 total for my X model. I don't know if this is a common problem but I had two bad phones in a row with software issues. The third phone which is my second X is perfect and for $199 I'm more than thrilled. I could never get my phone to work with companion. Tried that too.
scalkie
Visitor

Same exact problem here, tried everything support asked me to do until they just gave up on me. horrible phone.
eats7
Visitor

I have the same issues. It is a problem with the phone. No other thing Sony. Fix it already. Swiping to type. Double taps, triple taps, taps when trying to scroll etc. My god this phone is such a pain to use. it's so frustrating and I know im not the only one.