Touch Screen

[shahiroya]

Hi about one cm of middle of my touch screen is not working. What's the reason? How can i fix it?

[mr_xzibit]

Not enough info to help? Is the screen clean? Do you have a screen protector on?

[Uliwooly]

Boot on safe mode if that doesn't solve the problem then repair your phone with PCC 

PC Companion (PCC)

Bridge (for Mac)

Alternatives on How to backup Xperias

http://talk.sonymobile.com/thread/36355

[Uliwooly]

Safe Mode

http://talk.sonymobile.com/t5/FAQ/How-to-boot-your-phone-into-safe-mode/m-p/348008#U348008

[Uliwooly]

If nothing work then Contact your local Xperia Care

http://support.sonymobile.com/global-en/contactUs/

[shahiroya]

no it had a protector but i remove it . The problem exists in safe mode also. 

[Jake-SonyXperia]

Hi shahiroya,

Welcome to the community! Since you're new please be sure that you have checked out our Discussion guidelines.

I would suggest following through with Uliwoolys instructions, and speak with Sony Mobile Customer Care directly for further help.

I do apologize for the inconvenience this may cause.

[MarceloNomura]

I'm exactly with the same problem

[Jake-SonyXperia]

Hi MarceloNomura,

if you experience the same issue and have tried to solutions above with no luck, then I suggest you follow the instructions to contact Sony Mobile Customer Care within your region.

I apologize for the inconvenience this may cause.