Touch screen problem

[feb_1991]

Hello,I had purchased sony Xperia e 8 months before. from yesterday onwards i am having a problem in the main menu area. main menu touch screen area alone is not working.i dont have shortcuts for any apps.so that i cant use my mobile now. Kindly help me to rectify the same.

[Alexander1]

If you have any 3rd party screen protector on your phone you can try to take it off to see if the touch responds better. 

If the problem still persists I suggest that you repair the phone software using PC Companion: 

http://www.sonymobile.com/update

In PC Companion, press start on Support Zone > Start on Update the phones software > Press the blue link that says "Repair phone". Do this without the phone connected and follow the instructions in the program.. 

If you still experience the same problem I suggest that you have your phone examined by a service center. Please contact your local Xperia support team for more information: 

http://www.sonymobile.com/global-en/support/contact-us/