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JJJlovesSony

i have a problem of my xperia neo l my left most screen is not working i can not type letters q, a and i cant use the upper case key i haven't drop my phone, i was just charging and after i turned it on and the left most touch screen is not already working

i really need your help guys

thanks

my father bought this in vietnam but im here from the philippines

Uliwooly

test your screen with Service Menu

http://talk.sonymobile.com/t5/Xperia-arc-Xperia-arc-S/Service-Menu/m-p/103180/highlight/true#M10600

JJJlovesSony

thankyou for your reply sir here is the screen shot of my screen test

Uliwooly

I can't see the picture, please upload it to box.com and post the link here, it could be a hardware issue, if so you will have to take it to a Sony repair center, you could repair your phone with SUS or PCC and check if that helps

Update Service (SUS)

PC Companion (PCC)

Bridge (for Mac)

Alternatives on How to backup Xperias

http://talk.sonymobile.com/thread/36355