Share your experience!
I've been using my Xperia Mini Pro SK17i for about 3 years and this is not the first time I experienced my touch screen not responding. The first few months I was very happy about my phone because of the keypad and touch screen feature, but later that year I started to experience a late response in the apps I tap and one day it just didnt really respond on my taps and sliding it felt like it's loose, I brought it to a cellphone repair shop and they told me it was the ribbon so I asked them to do whatever they need to just to make my phone work again, so it was okay for about 2 years, this week, I started to experience a new problem with the return and options near the home button, the return button do not recognize my taps so I have to wait for a while, turn it off and it will be okay, then I had a hard time unlocking my phone, I had to slightly slide the keypad open then it will work until it just stopped working and now I can't even unlock it to answer my calls, can anyone please help me, I don't want to lose my phone because it is very useful.
Hi and welcome to the community! Since you're new please be sure that you have checked out our Discussion guidelines.
I suggest that you try to repair the phone software using PC Companion..
Before repairing your device you may want to backup your information first. Check out this topic for more information on how to.
How to backup?
If the issue should still remain I think that this needs to be examined and fixed at a repair center. For more information about how to submit your phone for repair and where, contact your local support team.