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Touch Screen problem/ Ghost Touch

themiskon
Visitor

Touch Screen problem/ Ghost Touch

Hello.My Xperia Z Ultra which i purchased about two weeks ago (brand new) has some touch screen issues.

It clicks things by itself. For example the last time it happened i was in the home screen and it was opening the album app.

I was trying to close it an it was opening the app again and again for about 10secs.Another time i was typing a msg and it was keep pressing the letter ''y'' continiously.This has happened at least 20 times this week.I contacted SONY and they told me to do factory reset.I did and the problem still exists.The problem is mostly located few mm below the center of my screen.

What do you suggest might be the problem? Thanks in advance and sorry for my English.

I have Android 4.4.4 and the latest build 14.4.A.0.108.

13 REPLIES 13
Olivia7bos
Visitor

Iam sorry i dont understand what the solution is for this problem, what is scratch gards and how can i change that? Sorry for my english and thank you for answering
erwinrod
Visitor

mine do this when its hot

vin101
Visitor

Hi,

I was facing same ghost touch issue with my sony xepria c4 from past 2 weeks or so. But wen i removed my Temepered glass from the screen, its been past 3-4 days phone is working fine..!! Wanted to confirm is it becoz of temepered glass?? Shall i go ahead with

Matte screen guard?? Coz its necessary to apply a screen guard to prevent from dust.

mike80
Visitor

I just got this issue on my M5 dual. sent to service center, and was told this is a common issue. 

then my phone will rapidly hang when I am using 2 sim cards in active.