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Touch Problem

Utosco
Visitor

Touch Problem

Goodevening,

I have had my Sony Xperia Z for 6 days and it's been great up till this evening.

When I touch to open applications, it doesn't respond and this happens with all apps. However the on-screen buttons and swiping through the app drawer/home screen were still working without problem and if after many tries an app opens, the in-app operation was smooth.So the problem is just in the opening apps from home screens and app drawer.

After a while I've come to notice that the apps only opens when I touch the upper left corner of the icon of the apllication. This is a bit frustrating.

Any help/suggestions would be appreciated.

8 REPLIES 8
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Uliwooly
Expert

restart your phone and try again

also do you have any taskillers or battery apps? if you do, uninstall them > restart your phone and check again

Don't forget to mark the Correct Answers & Helpful Answers

profile.country.GB.title
Uliwooly
Expert

if the above sugestion doesn't work then repair your phone with SUS

Update Service (SUS)

http://www.sonymobile.com/gb/tools/update-service/

http://www-support-downloads.sonymobile.com/Software%20Downloads/Update_Service_Setup-2.11.12.5.exe

for future reference

Alternatives on How to backup Xperias

http://talk.sonymobile.com/thread/36355

Don't forget to mark the Correct Answers & Helpful Answers

Utosco
Visitor

I had only DX battery saver, no task killer app, I've uninstalled the Dx battery saver and resarted but it's still the same problem

profile.country.GB.title
Uliwooly
Expert

repair your phone with SUS (link above) and check again

Don't forget to mark the Correct Answers & Helpful Answers

Utosco
Visitor

Thanks, this helped solve the problem

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Uliwooly
Expert

Anytime Slightly_smiling_Face

Utosco
Visitor

Using the update service did help for a while but this afternoon, the same problem started again

profile.country.GB.title
Uliwooly
Expert

then it is an app acting up, try to find out which app is it, most likely a

taskiller, antivirus, task manager, ram apps, battery apps, booster apps.

Update Service (SUS)

http://www.sonymobile.com/gb/tools/update-service/

http://www-support-downloads.sonymobile.com/Software%20Downloads/Update_Service_Setup-2.11.12.5.exe

for future reference

Alternatives on How to backup Xperias

http://talk.sonymobile.com/thread/36355

Don't forget to mark the Correct Answers & Helpful Answers