Tm fault compact

[Kemi]

Hello,

Faulty compact: This phone is always getting hot when ever ireceived message, And after some 3 hours the battery got dead and not going to come back to life agin until i put new battey,it will be showining RED light,please i will need a propper repair to this device and improvement to the phone.

THANKS.

Kemi

[Thommo]

Try performing a system repair as this will often fix issues - This will factory reset your phone

Switch off your phone and unplug from Pc (Hold volume up and power for around 10 seconds)
Start PC Companion and select Support zone then Update my phone/tablet then in Blue Repair my phone/tablet and follow the onscreen instructions - When prompted connect your phone still switched off holding volume down or back button - This should start the repair or reformat process

If you are using Windows 8/8.1 or a 64bit operating system then adjust the settings for PC Companion and run in compatibility mode and chose Windows 7 or XP