Hi, bought the xperia Z1 from three in january to replace a lost or stolen phone. after purchase I noticed my signal and connection was very poor compared to my previous phone, just pressumed it was down to network provider and they gave me a reduced bill for 3 months, found that signal was getting worse and eventualy found I could'nt even pick up the three network at all. after talking to three again it was established that the handset was at fault and not the provider, so they organised it to be collected by sony for repair...now I have only had the phone since january 2015 and Iv'e taken great care with it and I have kept it in pristine condition but sony want to charge me as the problem with the phone is electrical.. how can this be?
Now this phone I had to buy seperate from three as my phone I got with my contract went missing (pressumed stolen), I was expecting a new phone but when it arrived it had no box etc, only a piece of paper with refurbished written on it...I queried this with three and they assured me it was just a phone that had been returned as not wanted, but today I found out that the phone had been sitting on three's shelf for over 12 months before I even got it, so in the eyes of sony it's warranty is almost out..
anyone else had this problem and what did you do about it?
cheers
