Theme not working after update? (Xperia SP)

[voodoobeans]

Hi,

I downloaded a theme called Polybox and the creators said to look here for support. It mostly works, but the background won't show up -- could it be a clash with the latest update? I would like to have the full use of the thing since it cost money to download, so any advice would be appreciated. 

I have a Sony Xperia SP. I'm on 4.3/Jelly Bean. The build number is 12.1.A.1.205

Thanks!

[Alexander1]

Hi and welcome to the community! Since you're new please be sure that you have checked out our Discussion guidelines.

You could try to clear data for the theme under settings > apps > press the theme > clear data > restart the phone and try again. 

[LukaLuxXD]

It happens for many SP/M/T/TX/V users because most themes are not optimised for Jelly Bean, only for KitKat. To solve this, you should either wait for a KitKat 4.4 update if it ever comes, or if you rooted your phone download app "/system/app/mover" and convert that theme to a system app and it will work fine. You can also ask the developers to send you those wallpapers.