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System update for Xperia J - different password required?

Deverra
Visitor

System update for Xperia J - different password required?

Hi,

My Xperia J is showing system update available but update can only be made using PC. When I connected mobile to PC Companion and logged in I get new login prompt when trying to find update that is available:

*******

A username and password are being requested by https://www.sonymobile.com. The site says: "Brave New Web Backend"

********

username/password that I use to login to sonymobile is not working!

My device is running Android 4.0.4.

Any idea how to instal system update?

Thanks in advance!

1 REPLY 1
Thommo
Genius

You'll have to wait sorry - Seems there's an error on the servers - Probably needs a reboot

Example click on this link http://www.sonymobile.com/global-en/software/ you should be asked the same thing - The same thing happened a few days ago and was promptly fixed by Sony