Suggestion for Improving customer support

[rahul-k-singh]

Hi Team,

I have a suggestion to make so that you can serve the customers in the better way, and the customers

will also be happy.

When a customer gives his/her phone in the service center and it reaches the place like "L3" or higher

than that, then the technical guy who is going to repair the phone if he can "Call" that person whose phone he is repairing.

It will help customer to tell the problem briefly and you will be help the customer in the better way.

Regards,

Rahul Singh

India

[Sam]

Thank you for your feedback, however as all warranty/service support may vary between regions you are best to speak with your local  Xperia Care team regardng this.

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