Share your experience!
I was taking some picture and suddenly I got a black screen.
Then whenever I use the rear camera it gives me only black screen if I tried to take photo it took a while then give me a defect photo that i can't open.
it doesn't work for both photos and videos.
The front camera works fine.
I noticed also that I have an issue with the flash too that when I open it I can't close it except with a restart.
I have tried the following:
1-) force shutdown with power button and volume up
2-) force shutdown with the off key.
3-) factory reset
4-) repair through pc companion.
but unfortunatly all doesn't work.
Hi @Assem,
Welcome to the community.
I'm sorry to hear about this
You're best bet here would be to contact your local support team and arrange a warranty repair.