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Storage/Memory Problem

hoopsicle81
Visitor

Storage/Memory Problem

Hi! I'm hoping someone can help.

I have an Xperia Arc S with an SD card in place.

I'm trying to download an app from the google play store but I keep getting the error message that there is insufficient storage space available.

There is 42MB of internal memory left, and 12GB on the SD card but even though the app is only 1.53MB it still says insufficient storage!!!

So frustrating - one of many issues I have with this phone - wish I'd stuck with the Samsung S2

Any ideas on what I can do about this issue?!

Many thanks in advance!

1 REPLY 1
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MarlonUk1
Expert

try to perform a settings reset

clear google play cache, settings>apps>google play tap on clear data