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Spotify stops when receiving notification...

saralainhn
Visitor

Spotify stops when receiving notification...

Hope someone can help with this problem. 

When I play music on Spotify, and I recieve either an sms, or a push notification, 

Spotify stops playing and doesn't just fade out as it usually does. But stops completely and I have to press the play button again to start again. 

And, second problem is also related to Spotify; when listening to a song, and I press the volume button, the music pauses! Thinking_Face

This is so extremely annoying, I hope someone can give me some help! 

3 REPLIES 3
Hampus
Champion

Hi and welcome to the community! Since you're new please be sure that you have checked out our Discussion guidelines.

That sounds odd. I have never experienced this while using Spotify or another music player. Do you experience the same issue when using the WALKMAN application? 

I've heard that this issue can be caused by an application (radio, music player etc.). If you experience the same thing in WALKMAN, I suggest that you boot your phone into safe mode and try to play a song via WALKMAN to see if you experience the same behaviour:

http://talk.sonymobile.com/t5/FAQ/How-to-boot-your-phone-into-safe-mode/m-p/348008

You could also make sure that you have the latest update for Spotify.

saralainhn
Visitor

Haven't really used WALKMAN, but can you use Spotify in Walkman? 

Hampus
Champion

No that's not possible. If you have any songs stored on your internal storage/SD-card you should try to play them in WALKMAN to see if you experience the same behaviour from here.

Otherwise, I suggest that you take a look at the apps that you have downloaded since my guess is that the issue is related to a third party app.