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SP stuck!

SWDATD
Visitor

SP stuck!

I was trying to update software via my computer, but when I came to put the software download on to phone it went blank and now the phone won't start up (SONY comes onto screen and then it won't do anything). have tried reset button but no good. Computer won't recognise phone is attached via USB (tried different canles, so it's not that) HELP!!

2 REPLIES 2
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Uliwooly
Expert

Charge your phone (wall charger) for about 1 hour > then run PCC on your computer > turn off your phone > follow the steps on PCC > and then try to repair it 

levered
Visitor

use PC Companion to repair this [problem