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sony z3 screen problem

rami0
Visitor

sony z3 screen problem

Hi all 

i have a weird problem with my sony z3, first  the screen is freezing the picture but the touch is working, i can hear the tone when i press it

and then its blacked out, so i have to reboot the phone, and it just keep weireder, when i trun off and trun it on again, see the below picture for more details

2.jpg.

i put the phone i a back of rice for two days, the same issue, and after sevral attemps of turning the phone off and on, it works like nothing happen, BUT when i turn it on, the down area is less that the first time

so i totally dont know what is this and why this is happen, does anyone facing the same issue or just me?

12 REPLIES 12
rami0
Visitor

so sorry for late respond

the proble IS NOT in the sd card, its something bigger than sd card problem

and its not a screen problem(hardware problem) because the screen is working, the problem its just freezing and laggy

i try everything but no use, as a last result, i will install the 5.0.1 my self and see if the problem is solved, because i beilve the update cause this problem.

thanks

profile.country.GB.title
Uliwooly
Expert

@rami0

You could just contact your Local support and get it inspected. 

neko89
Visitor

Hello.
I was wondering if you had found the solution to correct this problem.
My Z3 do the exact same thing as you describe in your first post. My screen also show the same pattern seen in your picture. Same size.
Like you said, the screen doesn't seem to be the problem because I can still use the phone normally after a couple lock/unlock. Also, I'm not convinced that it is a software update issue because I'm using 23.5.A.1.291. (6.0.1)