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Sony Z3 keeps restarting

Doperino
Visitor

Sony Z3 keeps restarting

Good morning,

so I have had my Sony Xperia Z3 for one and half year, since then it was repaired 3 times, 2 times they gave me new motherboard and last time they said everything is working fine. The problem is that if I turn my screen off, the whole phone goes off, sometimes it restarts by itself and sometimes I have to do it manualy by pressing and holding power button with volume up & down. This happens every 3 minutes If the phone isnt connected to USB and charging. Obviously it is software bug, which I, neither authorized service center, cant repair, tried factory reset and software repair via PC. 159 restarts from 3 a.m. until 8 a.m. Sorry for bad English.

Thanks in advise.
5 REPLIES 5
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Uliwooly
Expert

You have to contact your Local support to get the device inspected. 

Doperino
Visitor

Already did, 3 times. Said everything is fine.
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Uliwooly
Expert

A faulty SIM card could cause this, also, if for some reason you cut/trimmed the SIM card, it could cause this issue. 

Doperino
Visitor

SIM card is new, in original shape, also happening without SIM card
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Uliwooly
Expert

Time to stop by your Local support