So it is almost 3 weeks that I got my sony z3. for the first 2 weeks the headphone was working perfectly then it sudenly stoped working. the phone has never been droped and never been in water. when I plug in/out the headphone nothing happens, I tried 4 different headphones including the original one, 3 speakers but still no sound coming out of the headphones. I tried hard reset, clearing data on the smart connect, updating smart connect, and also I tried the pc companion uptade as well but still nothing happening. however, when i installed the soundabout and force the phone to play from the headphones it worked but only when the soundabout is running on the background the headphones worked. thus, that means it is not a hardware issue it a software issue.
I decided to contact sony for warranty but they told me I need to ship the phone and the proccess will take aound a month!!!!!!! really a $750 phone needs a repair after 3 weeks of usage and the funny part is I only owned this phone for 3 weeks but it needs a repair time for one month.
really really disapointed. please help if anyone having the same issue.
