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Sony Xperia Z1 wont charge and turn on.

Jarkko013
Visitor

Sony Xperia Z1 wont charge and turn on.

Hello,
As of this morning my phone wont respond to anything.
The battery died completely last night, and i plugged it in to a wall socket so it could charge.
At first the screen showed my phone was being charged, and when i tried to turn it on, nothing happened. I decided to let it charge for a little while, and tried to power on again. Nothing happened.
My phone wont even show the red charging light, or respond to anything. Ive tried multiple things like
- holding volume keys in combination with the power key, or by itself while being plugged in, and while plugging the phone in.
- pressing the little red hard reset button
- holding the powerbutton while charging
- different adaptor and cable ( all of which have been tested on my tablet, and it charges perfectly.

Useful information
- Sony Xperia Z1
- Upgraded to Android lollipop somewhere last week

Hope that i provided enough information, and someone will be able to help me out!
Best regards,
Jarkko
3 REPLIES 3
Phy
Legend
Legend

Contact Sony Xperia Support as it may be a hardware issue .
http://support.sonymobile.com/global-en/contactUs/
Jarkko013
Visitor

Quick and easy solution to say its a hardware issue. If it is, in what cases does standard sony warranty cover the defect im talking about? Im 100% sure there wont be any dropping or water damage.
profile.country.GB.title
Uliwooly
Expert

@Jarkko013

This is a user based forum, contact Sony directly