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sony xperia z1 c6903 wont charge and has red led flashing

kenterer
Visitor

sony xperia z1 c6903 wont charge and has red led flashing

xperia z1 - C6903.
My phone has had a battery drain for the second time now. I have been trying to charge it using a wall socket for two days and it wont charge and the red LED keeps flashing when plugged on charge. I tried using a PC but it does the same flashing and a sound of connecting and disconnecting. Hard resets with the power and volume buttons as well as the off button on the micro SIM slot does not work. Please advise.

3 REPLIES 3
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_alexdon_
Expert

You may need to perform a software repair using PC companion.The process will erase all internal memory.You might need to charge your device for about 1-2 hours before so the device has at least 60% battery.

Make sure the device is not connected to computer or laptop and turned off (sometimes you have to press power button and volume up until the device vibrates 3 times or on some devices you have to press the small button near the SIM tray or on the back of the device).

Open PC companion->support zone->phone/tablet software update->repair my phone/tablet blue highlighted.Follow the steps given,do not connect your phone until prompted to press volume down while plugging USB cable.

alexdon
hansblaster
Visitor

same problem my xperia is not turning on and when i put in on charge it has a red led flashing.

Help please

Daniel_FJ
Visitor

YES ME TOO THE SAME EXACT PROBLEM