Share your experience!
i'm from India(mumbai) and i'm also facing the same problem. i also have problem while receivingand making calls. whenever there is an incoming call the touch buttons stop responding and when i press those hardware keys the phone keeps on vibrating even if the call is disconnected and i have to remove the battery. but same problem i'm really frustated coz i cant use my cell whenever i try to open some application the back key activates n application is closed
and while browsing the option key operates automatically and menu appears and phone keeps on vibrating even messaging is not posible this phone sucksss
it is a real waste of moneyyyyyyy and time:smileyangry::smileysad:
Try doing a repair using PC companion software.
It will show your software is up to date, but if you click on the same, you will get a repair option.
Dont forget to take a backup of all your data, a repair will wipe everything.
or SUS 
Update Service (SUS)
http://www.sonymobile.com/gb/tools/update-service/
http://www-support-downloads.sonymobile.com/Software%20Downloads/Update_Service_Setup-2.11.12.5.exe
Alternatives on How to backup Xperias
http://talk.sonymobile.com/thread/36355
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