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sony xperia sp

yas1
Visitor

sony xperia sp

hi i had a pattern lock on my sony before i factory reset it and once i turned it back on again it asked me for a numbered code and obvs i dont know it has any one had this problem ive tryied everything hard reset that number thingy but nothing happens and it isint asking for a google sign in ? any clues 

1 REPLY 1
Thommo
Genius

You need to perform a system repair, This is your only option - This will factory reset your phone

Switch off your phone and unplug from Pc (Hold volume up and power for around 10 seconds)
Start PC Companion and select Support zone then Update my phone/tablet then in Blue Repair my phone/tablet and follow the onscreen instructions - When prompted connect your phone still switched off holding volume down or back button - This should start the repair or reformat process

If you are using Windows 8/8.1 or a 64bit operating system then adjust the settings for PC Companion and run in compatibility mode and chose Windows 7 or XP