Sony Xperia S audio getting stuck while playing

[varunshenoy]

Dear Sony Xperia

Please help me with this.

I am facing problem with my new sony xperia s mobile which i had bought about 10 days ago

The problem is when i play songs with the default player provided by sony it keeps getting stuck

inbetween so i used an app called Gemini live logcat to see my phone logs and i shall paste the log info below.

06-12 09:38:45.574 E/kernel  (146):[53832.090694] msm_device_put:device freq =48000

06-12 09:38:45.674 W/AudioFlinger(155):write blocked for 127 msecs, 493 delayed writes, thread 0x22710

06-12 09:38:45.694 E/kernel  (146):[53832.185019] Topology = 10be3

06-12 09:39:25.044 I/ActivityThread(17900):Pub com.mobisystems.office.search: com.mobisystems.office.search.FileSearchProvider

06-12 09:40:10.464 I/ZDbox   (1296):getTotalMen:out Jun 12, 2012 9:40:10 AM

06-12 09:40:11.004 E/hdmid   (156):HDMI_Tx_HW_TMDSOff: not yet opened /dev/graphics/fb1

06-12 09:40:11.724 I/ZDbox   (1296):getTotalMen:out Jun 12, 2012 9:40:11 AM

06-12 09:40:11.784 I/ActivityThread(18277):Pub com.sonyericsson.extras.liveware.aef.notification: com.sonyericsson.extras.liveware.aef.notification.provider.NotificationProvider

06-12 09:40:11.794 I/ActivityThread(18277):Pub com.sonyericsson.extras.liveware.db: com.sonyericsson.extras.liveware.db.AccessoryProvider

06-12 09:40:11.794 E/dalvikvm(18277):Could not find class 'android.test.IsolatedContext', referenced from method com.sonyericsson.extras.liveware.db.AccessoryProvider$DatabaseHelper.onUpgrade

06-12 09:40:11.794 W/dalvikvm(18277):VFY: unable to resolve const-class 95 (Landroid/test/IsolatedContext;) in Lcom/sonyericsson/extras/liveware/db/AccessoryProvider$DatabaseHelper;

06-12 09:40:11.794 I/ActivityThread(18277):Pub com.sonyericsson.extras.liveware.aef.registration: com.sonyericsson.extras.liveware.aef.registration.provider.RegistrationProvider

06-12 09:40:11.854 I/ActivityThread(18284):Pub com.sonyericsson.tvlauncher.provider: com.sonyericsson.tvlauncher.provider.TvLauncherProvider

06-12 09:40:15.474 E/CMarlinMediator(139):[67] ERROR : const sony::drm::CTime sony::drm::CMarlinMediator::getTrustedTime() calling tt_GetTrustedTime. return code 588120065

06-12 09:40:15.504 W/AudioPlayer(155):Audio Too big diff reset! mMediaTime 1746625 mLatency 0

06-12 09:40:15.504 W/AudioPlayer(155):Audio Too big diff reset! mMediaTime 1874625 mLatency 0

06-12 09:40:15.504 W/AudioPlayer(155):Audio Too big diff reset! mMediaTime 2002625 mLatency 0

06-12 09:40:15.504 W/AudioPlayer(155):Audio Too big diff reset! mMediaTime 2130625 mLatency 0

06-12 09:40:15.504 W/AudioPlayer(155):Audio Too big diff reset! mMediaTime 2258625 mLatency 0

06-12 09:40:15.504 W/AudioPlayer(155):Audio Too big diff reset! mMediaTime 2386625 mLatency 0

06-12 09:40:15.504 W/AudioPlayer(155):Audio Too big diff reset! mMediaTime 2514625 mLatency 0

06-12 09:40:15.504 W/AudioPlayer(155):Audio Too big diff reset! mMediaTime 2642625 mLatency 0

06-12 09:40:15.504 W/AudioPlayer(155):Audio Too big diff reset! mMediaTime 2770625 mLatency 0

06-12 09:40:15.504 W/AudioPlayer(155):Audio Too big diff reset! mMediaTime 2898625 mLatency 0

06-12 09:40:25.114 I/ActivityThread(18430):Pub com.facebook.katana.provider.LoggingProvider: com.facebook.katana.provider.LoggingProvider

06-12 09:40:25.114 I/ActivityThread(18430):Pub com.facebook.katana.provider.KeyValueProvider: com.facebook.katana.provider.KeyValueProvider

06-12 09:40:25.114 I/ActivityThread(18430):Pub com.facebook.katana.provider.CacheProvider: com.facebook.katana.provider.CacheProvider

06-12 09:40:25.124 I/ActivityThread(18430):Pub com.facebook.katana.provider.MailboxProvider: com.facebook.katana.provider.MailboxProvider

06-12 09:40:25.124 I/ActivityThread(18430):Pub com.facebook.katana.provider.UserStatusesProvider: com.facebook.katana.provider.UserStatusesProvider

06-12 09:40:25.124 I/ActivityThread(18430):Pub com.facebook.katana.provider.EventsProvider: com.facebook.katana.provider.EventsProvider

06-12 09:40:25.124 I/ActivityThread(18430):Pub com.facebook.katana.provider.NotificationsProvider: com.facebook.katana.provider.NotificationsProvider

06-12 09:40:25.124 I/ActivityThread(18430):Pub com.facebook.katana.provider.UserValuesProvider: com.facebook.katana.provider.UserValuesProvider

06-12 09:40:25.124 I/ActivityThread(18430):Pub com.facebook.katana.provider.PagesProvider: com.facebook.katana.provider.PagesProvider

06-12 09:40:25.124 I/ActivityThread(18430):Pub com.facebook.katana.provider.MobileEventLogProvider: com.facebook.katana.provider.MobileEventLogProvider

in the log one's highlighted in red coloured text is the log occured when the music i play gets stuck!!!

about my phone

model LT26Ii

android version 2.3.7

kernel version 2.6.35.11 -307005+ build user @buildhost#1

build number 6.0.A.3.75

and my app list is

3D Bowling (2.4)

Antivirus (2.9)

App Dragon (1.22)

Application Installer (3.0)

Barcode Scanner (4.1)

Box (1.6.6)

CamScanner (1.4.1.20120529)

Chomp (5.43)

Cut the Rope Free (1.0)

Dolphin Browser HD (8.2.1)

Dolphin Companion (2.1)

ES File Explorer (1.6.0.3)

FLCommando (2.0.2)

Flashlight (4.9.1)

Football Downloads (1.0.3)

Fruit Ninja Free (1.6.2.10)

Function tester (1.1.1)

Gemini Live Logcat (1.1.1)

Google Sky Map (1.6.4)

Light Flow Lite (2.12.5LITE)

Lightning Launcher (4.4.2)

Lightning Launcher Setup (2.11.5)

Log Collector (1.1.0)

MX Player (1.6g)

MX Player Codec (ARMv7) (1.6g)

MagicMarker (3.22)

McAfee Security (1.2.0.141)

Meteor Blitz Free (1.7)

Moon+ Reader (1.6.3)

My Piano (3.4)

PlayNow™ (1.11.1)

Power Saver (2.0.6)

Quickoffice Pro (4.1.121)

Season Zen Free (1.4)

Skype (2.8.0.920)

Speed Moto (1.0.3)

Talking Tom (1.6)

TeamViewer (7.0.405)

Temple Run (1.0.1)

Top contacts (1.9.1)

Viber (2.1.2.116554)

WhatsApp (2.7.8509)

Wisepilot (4.5)

ZDbox (3.4.200)

Zedge (3.0.5)

chompSMS emoji add-on (1.2)

[Uliwooly]

get rid of the antivirus, you have 2 of them uninstall them all same with taskillers

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[varunshenoy]

Thank you for your sugession i will do wat you said and get back to you on this.

Regards

Varun Shenoy

[Uliwooly]

let us know if it works

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[varunshenoy]

Hello Uliwooly,

The sugession you gave helped me out and has minimized the occurance but its not totally rectified.

it still was getting stuck but not as frequently as before:smileysad:, check out the log recorded.

06-12 22:06:44.570 W/AudioFlinger(155):write blocked for 110 msecs, 60 delayed writes, thread 0x226f8

06-12 22:06:47.190 I/ActivityManager(254):Start proc com.sonyericsson.setupwizard for service com.sonyericsson.setupwizard/.simcard.SimService: pid=21609 uid=1000 gids={3002, 3001, 3003, 1015}

06-12 22:06:57.220 I/CrashMonitor(20552):CrashMonitorService: Waiting for connection...

06-12 22:06:57.260 I/CrashMonitor(20552):MiscTaInfo: Open the connection to miscta successed

06-12 22:07:04.550 I/Ads     (21456):Refreshing ad.

06-12 22:07:04.620 I/Ads     (21456):adRequestUrlHtml:

06-12 22:07:04.920 W/webcore (21456):Can't get the viewWidth after the first layout

06-12 22:07:05.090 I/Ads     (21456):Received ad url: <"url": "http://googleads.g.doubleclick.net:80/mads/gma?preqs=1&u_sd=2&slotname=a14d81a8d2813d9&u_w=360&msid=...", "afmaNotifyDt": "null">

06-12 22:07:05.740 I/Ads     (21456):onReceiveAd()

06-12 22:07:05.780 I/MobclickAgent(21456):Could not get location from GPS or Cell-id, lack ACCESS_COARSE_LOCATION or ACCESS_COARSE_LOCATION permission?

06-12 22:07:07.180 I/ActivityManager(254):Start proc com.namcobandaigames.riseofglory for service com.namcobandaigames.riseofglory/com.android.vending.billing.BillingService: pid=21733 uid=10159 gids={3003, 1015}

06-12 22:07:07.290 W/AudioFlinger(155):write blocked for 128 msecs, 61 delayed writes, thread 0x226f8

06-12 22:07:07.300 W/AudioPlayer(155):Audio Too big diff reset! mMediaTime 79593422 mLatency 162000

06-12 22:07:07.330 W/AudioPlayer(155):Audio Too big diff reset! mMediaTime 79729492 mLatency 162000

06-12 22:07:09.770 W/InputManagerService(254):Window already focused, ignoring focus gain of: com.android.internal.view.

and my recent app list is

App Dragon (1.22)

Application Installer (3.0)

Barcode Scanner (4.1)

Box (1.6.6)

CamScanner (1.4.1.20120529)

Chomp (5.43)

Cut the Rope Free (1.0)

Dolphin Browser HD (8.2.1)

ES File Explorer (1.6.0.3)

FLCommando (2.0.2)

Flashlight (4.9.1)

Function tester (1.1.1)

Gemini Live Logcat (1.1.1)

Google Sky Map (1.6.4)

Highway Death Racing (1.0.0)

Light Flow Lite (2.12.5LITE)

MX Player (1.6g)

MX Player Codec (ARMv7) (1.6g)

MagicMarker (3.22)

McAfee Security (1.2.0.141)

Meteor Blitz Free (1.7)

Moon+ Reader (1.6.3)

My Piano (3.4)

PlayNow™ (1.11.1)

Power Saver (2.0.6)

Quickoffice Pro (4.1.121)

RiseOfGlory (1.1.1)

Season Zen Free (1.4)

Skype (2.8.0.920)

Speed Moto (1.0.3)

Talking Tom (1.6)

TeamViewer (7.0.405)

Temple Run (1.0.1)

Top contacts (1.9.1)

Viber (2.1.2.116554)

WhatsApp (2.7.8509)

Wisepilot (4.5)

ZDbox (3.4.200)

Zedge (3.0.5)

chompSMS emoji add-on (1.2)

insider (2.1)

Can you please help me out with this.

[Uliwooly]

lets try this repair your phone with SUS and see right after you repair it if the problem persists (w/o installing any app and deleting mcafee)

Update Service (SUS)

http://www.sonymobile.com/gb/tools/update-service/

http://www-support-downloads.sonymobile.com/Software%20Downloads/Update_Service_Setup-2.11.12.5.exe

Alternatives on How to backup Xperias

http://talk.sonymobile.com/thread/36355

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