Sony Xperia M Network Problem

[skarora007]

Just got this phone and within 4 days, twice it has gone into such a mode where I see full signal from the carrier (Airtel/Vodafone etc), but I don't receive any incoming calls, nor I can make any outgoing calls. Others who try to call me get the message that it's either switched off or unreachable. And when I try to make an outgoing call, it just keeps on going forever without actually getting connected.

Have been using the phone for about 2 weeks now and almost everyday I've to reboot my phone to avoid it going into the above issue. If I don't reboot, automatically it goes into that dormant mode without my knowledge and no one is able to call me up unless I realize that myself.

Has anyone else seen this kind of behavior? Is this already a known bug with this model? Any help, please advice.

Thanks,

Sunil

[GhostRider]

Hi Pal,

I'm also facing the same issue w.r.t Xperia M Single variant mobile. After my own investigation I found out that the problem could be due to the frequency of the 3G network (India) or the phone manufacturing network specification.

We can't define it as phone defect because of following facts: 

When I faced this problem I tried the below setting change and it worked for me. 

When you're not able to receive calls (scenarios) :

- Immediate Hang

- Call swipe button hang

- Not able to hear the other end voice clearly

When you're not able to make calls(scenarios):

- Immediate hang

- No response from carrier end (Airt.// Re/// etc..)

- End user not able to hear our voice..

For all the above stated scenario, I managed to tweak the setting (simple one step) to make it work without rebooting the mobile phone.

Setting : Follow : Setting -> More -> Mobile Networks -> Network Mode -> GSM Only. 

By setting the  mode to GSM only we'' lose the 3G capability of phone but still I can assure the VOICE calls will work. 

BTW, with the dual mode (WCDMA/GSM) there is no issue with respect to data (internet) and text messaging. 

HTH !!

Cheers!!

[Deepakdddd]

HI every one,

I am using xperia M from last 3 months.

this is my second sony phone almost 7 years back I used sony T 100. which I sold due to same network reception issue and i swear that I won't  buy any sony phone. But somehow I bought this xperia M and I am facing similar issue of network reception. The network is visible in my phone but I am not able to make calls and many caller gets the prompt that my phone is switched off or out of coverage area.

 I have to reboot it or select network time and again. What to do??????

[Rakesh_yk]

hi Friend 

i have face same Problem last a week i don't know what happen, but i have upade software last week through PC Campagion theirafter i seen this problem 

[arjun1114]

I have got this m model today and from the time I inserted the SIM I have not seen network just a small red cross near the network and surprisingly I saw network. For a min after 8 hours. And that's it. I have tried to amend all settings and software update and the SIM works awesome on my other phones. No fluctuation at all. I think u people shud test phones better before its out in d market. And I have had the same issue with my previous Sony typo.

[Ashishsinha32]

I am also facing same issue with Xperia M single sim version.

Any fix for that?

[nicu]

I had the same problem before update and the problem persist also after update to latest firmware 15.1.C.2.8

I am sonehow dissapinted about this terminal from sony. I would expect to be able to use it at least as... phone.

[agent27]

Trieed it . 

Still not working.I own an an xperia j ST26i

[Sam]

@agent27 - So that we can look into this further for you, can you please elaborate on what you have tried?

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[pandya]

i recently purchase xperia m and i also have same network probleme as meintion by u. have u find any solution 4 that probleme. sony should work for that probleme. i never suggest anyone to buy sony mobile because of above problemes. this is my first purchase and i have very bad experiance.