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Sony Xperia J Freeze at Xperia screen does not want to turn on

Rudils
Visitor

Sony Xperia J Freeze at Xperia screen does not want to turn on

Hallo my Xperia J freeze at Xperia screen when switched on

i start the phone its says SONY 

then Xperia and that is where it stops what can i do?? 

please help i have treid reset and companion update but can not detect phone>

5 REPLIES 5
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Uliwooly
Expert

Turn off your phone > charge it for 30min > repair it with SUS 

Update Service (SUS)

Rudils
Visitor

Ok i will try is this a diffrent way than companion?

Tags (1)
profile.country.GB.title
Uliwooly
Expert

With SUS the phone has to be off 

Rudils
Visitor

But also tells me to do that sound up and on button thing. but it does not detect the phone tried it two laptops because the phone does not want to switch on properly so it wont be detected.

profile.country.GB.title
Uliwooly
Expert

The phone has to be off with SUS