Sony xperia e dual failure

[ProudtobeGreek1]

Hello guys

My phone is turned on but it isn‘t showing anything.the screen is black but i can hear music by pressing at walkman key..

Can anyone tell me what to do to fix it...

[_alexdon_]

You should remove the battery and put it back in.

[ProudtobeGREEK]

I Did that but nothing happened.. 

[_alexdon_]

If you remove the battery,the phone should be off.Download SUS and repair:

http://www.sonymobile.com/gb/tools/update-service/

[ProudtobeGREEK]

I Will try it and i will tell you if anything changed 

[_alexdon_]

Keep us updated and good luck.

[ProudtobeGREEK]

It not approves the connection of mobile at 2nd stage

[_alexdon_]

When you need to connect with volume down?Do that more than one time.

[ProudtobeGREEK]

Ι did it but nothing happened again the small light up next to SONY is becoming for 1 sec red and for 0.5 sec green and then the light turn out

[_alexdon_]

You should have it checked at a sony service:

http://www.sonymobile.com/global-en/support/contact-us/