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sony xperi Z2 put in water and now the is water in the phone's camera and screen. what should I do?

kind
Visitor

sony xperi Z2 put in water and now the is water in the phone's camera and screen. what should I do?

I wanted to test my new sony xperi Z2 water resistance...so I put it in a jar of water and now it has water in the front and back camera and on the screen. It is going on when I switch it on but goes off after some time...I'm in zambia but bought it online on amazon and it is basically 2 weeks old...please! Help me on what I should do to make it start working without water in it and without it going off.
8 REPLIES 8
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Uliwooly
Expert

Contact your local Xperia Care a nd request a vacuum test
Phy
Legend
Legend

kind
Visitor

Will that make it start working properly?
Ashroft98
Enthusiast

The techinician will diagnose the damage,if its water damage coming from the flaps,then you will be charged for the repair.

If the water is leaked into the phone from other parts than the flap,then you might have the chance to prove that its a manufacturer's fault and you could,just could,claim for warranty fix.
kind
Visitor

Thanks a lot for the adverse...what other option can I take because there is no xperi care in my country?
Ashroft98
Enthusiast

Hmm thats tricky,you could send to any repair shops that is familiar to repairing Sony's Z series phones.If the repairmen is not familiar,you might get other problems.And also ask him/her whether its still waterproof or not after repair.
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Uliwooly
Expert

Contact the Xperia care were
You bought the phone from
dandy63
Leader

Hi, also try contacting Amazon......they may under the consumer goods act replace your phone :smileysmileywink: