I went to the Vodacom shop @ Cape Town Waterfront on the 31st of August 2013 to get my new upgrade. Then on the 16th of September I phone that store no one answer the phone at about 19h30. The next day the 17th September I took my phone to the Green Point Vodacare shop. What amazing service. http://www.cellucity.co.za/fastaid.htm They pointed out to me that my Black Berry Service was never cancelled & so was my insurance not cancelled as well.
Been dealing with Eugene@cellucity.co.za from the Waterfront he put me on to Herman. Then two days later after about 15 emails & 5 more phone calls. Herman from Vodacom V&A phone me. He was very help full & gave me a Samsung handset that could get emails. In between this I get a call that my new Sony Xepia has to go to Johannesburg for high-end service, I only had it for 18 days.. Was so happy with my Black Berry for two years & now this Sony Xepia give me so much trouble after 18 days. I am so disappointed, in this whole experience. Wish I never gave up my Black Berry. My Job number 9205308-08262819
