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Sony Smartwatch Touchscreen Not Responding

2_Smooth
Visitor

Sony Smartwatch Touchscreen Not Responding

Help, my Sony Smartwatch touchscreen is not responding. The "Return icon, the Home icon and the Options icon" are not responding when touched.  After pushing the Power Button twice, the HOME screen does display and I'm able to SWIPE though the apps and touch one of them.  Then I can't do anything else.  For example when using the calulator app, I can enter the numbers for a computation but, that's as far as I can go.  Does anyone have a solution for this issue?

Peace,

2_Smooth

4 REPLIES 4
profile.country.GB.title
Uliwooly
Expert

repair your SW2 and check again

Update Service (SUS)

PC Companion (PCC)

Bridge (for Mac)

 

profile.country.GB.title
Uliwooly
Expert

If that doesn't work then stop by your local Sony Xperia Care

http://www.sonymobile.com/global-en/support/contact-us/

2_Smooth
Visitor

When you say "repair", do you mean send the smartwatch into the Sony repsir center?

Peace,

2_Smooth

profile.country.GB.title
Uliwooly
Expert

yes