Join now - be part of our community!

Sony mobile warranty support feedback

azzido
Enthusiast

Sony mobile warranty support feedback

I need to share with you that recently my phone went back from warranty repair.
And I need to say I can see a huge upgrade in terms of the service and customer support. 
Everything went well and the most important - very fast!
As I remember from the past it was about a month or even 2 before my phone went back in the past (first Z model). 
Now it was like 1 week + everything was fixed! 

Incredible upgrade.
Thank you Sony service center Poland in Wroclaw. 

I can see Sony is doing much better in terms of software (except timing here, but quality is better) and service support. 
Even first Z is receiving Android 5. Z series is receiving overall a good treatment, well deserved.   
For sure I will stick with this brand because of it, can't wait for new curved camera  Slightly_smiling_Face

Once again, thanks a lot Sony mobile.  



2 REPLIES 2
profile.country.GB.title
Uliwooly
Expert

Great news
Jake-SonyXperia
Champion

Glad to hear it, I wish you luck for the future Slightly_smiling_Face