sony arc s clock problem

[dimitris_kak]

I have an Xperia Arc S Lt18i phone and the past two weeks I cannot get access to my alarms and phone's clock in general.

Whenever I try to enter to the clock function, the phone gives me the message that the function has stopped working and returns to main phone screen. Any suggestions?

[Uliwooly]

Boot on safe mode and check again

http://talk.sonymobile.com/t5/FAQ/How-to-boot-your-phone-into-safe-mode/m-p/348008#U348008

[dimitris_kak]

my phone has 4.0.4 installed and safe mode function does not work on my phone.

[dimitris_kak]

my bad. I'll check again..

checked again. safe mode not workning on my phone

[Jake-SonyXperia]

Hi Dimitris_kak,

Welcome to the community! Since you're new please be sure that you have checked out our Discussion guidelines.

Have you tried clearing the Clock data from within the applications section?

Menu > Applications > Manage Apps > All > Find Clock > try clear the data.

Once done reboot the handset and see if the issue continues.

[dimitris_kak]

Thank you for your reply. 

Unfortunately this solution did not work either.

Any other suggestions before I force myself to hard reset my phone? I really want to avoid this option ...

[Jake-SonyXperia]

There is nothing else I can think of unfortunately, you may need to perform a software repair to the device to resolve this issue.

I apologize for this inconvenience.

[Uliwooly]

PC Companion (PCC)

Bridge (for Mac)

Alternatives on How to backup Xperias

http://talk.sonymobile.com/thread/36355

[dimitris_kak]

I uploaded a video of my phone as it was recorded a few minutes ago.

I restored factory settings and lost all my data, but nothing changed. 

I rooted the phone  a few hours ago just to accept every help..

here is the video

thank you in advance.