Some Diagnostics tests fail

[Hammouti]

hello

I bought a new sony xpoeria C3

i run Diagnostics test and the following fail:
- Light sensor

- Ear proximity

- Accelerometer

Any fixes??

[Didrik]

Hi @Hammouti,

I'm sorry to hear that.

If the tests fail in Diagnostics you might want to have your phone sent to and examined by an authorized service centre. Contact your Local support for information on how to send it in. 

[Hammouti]

I am from Tunisia, can't find my country

[Didrik]

I see, in that case you can send an e-mail to [email protected] to reach them

[Hammouti]

Dear Sender,

Kindly be informed that this inbox is no longer supported. We will not have a chance to receive and reply to your e-mail.

[Didrik]

Hi @Hammouti,

I was able to find the phone number +20 16727 which is for our contact centre in Egypt. They should be able to assist you further with this. You can also use the link below to send them an e-mail instead.

http://support.sonymobile.com/eg/contactUs/