Some apps only able to connect with WiFi

[KB_Wake]

Hello,

I have just purchased M4 and installed several apps.

However, I found some apps are able to be connected only under WiFi connection.

For those apps, when I launch them, it tries to connect to internet, but never comes back.

I checked all setteing, but it seems no problem. As matter of fact, some apps have no issues to launch and start.

Is there any settings that allows connection only under WiFi that I can turn it off for each apps ?

Any help would be appreciated.

Thanks,

[Phy]

Have you restricted the background data on any app?

[KB_Wake]

Thanks for the reply.

I have already tried that setting.

Either turning off the setting of background data ot be off for all apps or turning on the apps which has the issue then launch.

However, there is no improvement.

Seeing the past post, I found there is a menu to restric the access internet on 3G for each apps on the other android device.

However, it seems M4 does not have such menu.

I am sure some apps are restriced to access to internet on my M4, but I can not find such settings on the menu.

Or maybe my device itself has hardware problem ?

Thanks,

[Uliwooly]

@KB_Wake

could you test it with a different router/WiFi? the reason I ask is because certain apps, services and/or websites might be restricted with some routers, an example, work hotspots usually restrict social media. 

[KB_Wake]

Thanks for your reply.

However, the issue only happens under the 3G connection.

I do not have any connection issue under WiFi.

Is there any setting that I can try chaging 3G connection ?

Thanks,

[Uliwooly]

@KB_Wake

which apps do you have problems with?

in some countries, with prepaid plans, you are allowed certain amount of data for any app, and unlimited for other apps, perhaps this is the situation here? but do share which apps have this issue.

[KB_Wake]

Thanks for your reply.

There are 2 apps that I have this issue, but one is Japanese app which you may not know.

The other is Seven Knights (netmarble).

THanks,

[Uliwooly]

@KB_Wake

You might have to contact the app/game developers regarding this as if you check on the playstore reviews, you are not the only one having this problem. https://play.google.com/store/apps/details?id=com.netmarble.sknightsgb&hl=en

[KB_Wake]

Thanks for your reply.

I have already contacted to the develper of one of the apps, but the reply was not what I expected.

I will try contacting to another one.

Anyway, I appreciate all of the reply to my post.

Thank you.

[Uliwooly]

@KB_Wake

Keep us updated, if possible test it with a different android