Solid Red Light

[StoicFnord]

Hello there,

My z2 was woking normall when i decided to charge it. It had low battery at the time (10%)

At thae poijnt of connection the scrteen went off and a solid red light is being shown..

I have tried plugging in a usb cable tocharge, but to no avail.

What can i do to resolve this?

Thanks,

Jason

[_alexdon_]

You may need to perform a software repair using PC companion.The process will erase all internal memory.You might need to charge your device for about 1-2 hours before so the device has at least 60% battery.

Make sure the device is not connected to computer or laptop and turned off (sometimes you have to press power button and volume up until the device vibrates 3 times or on some devices you have to press the small button near the SIM tray or on the back of the device).

Open PC companion->support zone->phone/tablet software update->repair my phone/tablet blue highlighted.Follow the steps given,do not connect your phone until prompted to press volume down while plugging USB cable.

[Uliwooly]

Connect your Xperia to the wall charger > press and hold Power & volume up for 10 seconds > let it charge for 2 to 3 hours