Join now - be part of our community!

Software Update 5.1.1

Rajesh_Shiva
Visitor

Software Update 5.1.1

Lollipop 5.1 update is rolling out for xperia c3 dual, Has anyone updated??? How about camera quality[front and rear] please do post your reviews😃

30 REPLIES 30
arisnor92
Visitor

@hellohelloworld
I already send an email to support service. They give me the way to solve this problem and im still cant to solve it. Coz im stuck at step 2. Everytime i connect to internet and the problem start. Especially when i connect to wifi. It very make me annoying and the respond very slow. It really take time to cool down. Did you got the problem like this.
hellohelloworld
Visitor

What do you mean step 2? I think you can do a clean installation by PCC.
LouDora26
Visitor

I wasn't offended, no need to worry. Unfortunately I don't think there's any service centre where I live.

arisnor92
Visitor

@hellohelloworld
Ouh im so sorry, my mistake. Not a step 2 but step 5 and 6. I already open the PCC and follow the step. But when i try to step6, i cant go on. Can you show me how to continue the following step. I have a picture but cant show here. Can you help me
arisnor92
Visitor

@LouDora26
Im feel better right now. Im so sorry about it. Btw you can search the nearest service centre or you can look at support service in ur experia.
hellohelloworld
Visitor

The problem is I am not sony staff. I don't know what steps are you talking. You should post the steps or mail here for other users to help you.
Phy
Legend
Legend

Contact Sony Xperia support to see if they can clear things up for you.
http://support.sonymobile.com/global-en/contactUs/
akshiv20
Visitor

I like the new update everything works perfectly even my internal memory is increased and especially I like the new limited connectivity of wifi working very well than earlier limited connectivity which not used to work on all wifi
manpreeth
Visitor

what about the front and rear camera buddy...im still using the lollipop version only...because of the negative reviews i havent updated it to lollipop..

arisnor92
Visitor

This is an email i've got..can anybody help me how to continue to step 7..im stuck at step 6.

1. Download PC Companion from www.sonymobile.com/us/tools/pc-coampanion/, and install it on your Windows computer.

2. Turn off the phone and disconnect it from the computer.
Note! No matter what the program says, do not connect the phone until you have completed step 11.

3. Computer: Open the PC Companion application.

4. Select Start under Support Zone.

5. Select device Software Update and Start.

6. Could not find phone appears. Select Repair phone and Connect.

7. You are warned about the loss of your personal data twice. If you acknowledge that continuing will overwrite all data selectContinue.

8. Tick the box to confirm that you have understood that all personal data will be lost. Then click Next. The application prepares for the update and if necessary downloads required data from the web.

9. Select your phone model manually and then click Next.

10. Depending on the model selected, you are asked to perform a few steps for the update for PC Companion to be able to update the phone software. Do not connect the phone yet!
Note! At this point the phone must be off and disconnected from the computer.

11. Connect the USB cable to the computer, not to the phone.

12. Xperia: While pressing and holding down the indicated button, connect the USB cable to the Xperia™ device, and keep holding and pressing down the indicated button until The update of your device has started... appears (in some cases Installing driversappears first).

13. If you failed to follow the steps correctly the phone will turn on, and Proceed with the following steps, slide down the notification bar appear. If this happens, disconnect the phone from the cable, turn it off and repeat from step 12.

14. Follow the instructions on the screen. When the repair is finished, disconnect the device and then start the device again.

15. Select Next. If the repair was successful, the message The device has been successfully updated appears. Select Finish.