This is an email i've got..can anybody help me how to continue to step 7..im stuck at step 6.
1. Download PC Companion from
www.sonymobile.com/us/tools/pc-coampanion/, and install it on your Windows computer.
2. Turn off the phone and disconnect it from the computer.
Note! No matter what the program says, do not connect the phone until you have completed step 11.
3. Computer: Open the PC Companion application.
4. Select Start under Support Zone.
5. Select device Software Update and Start.
6. Could not find phone appears. Select Repair phone and Connect.
7. You are warned about the loss of your personal data twice. If you acknowledge that continuing will overwrite all data selectContinue.
8. Tick the box to confirm that you have understood that all personal data will be lost. Then click Next. The application prepares for the update and if necessary downloads required data from the web.
9. Select your phone model manually and then click Next.
10. Depending on the model selected, you are asked to perform a few steps for the update for PC Companion to be able to update the phone software. Do not connect the phone yet!
Note! At this point the phone must be off and disconnected from the computer.
11. Connect the USB cable to the computer, not to the phone.
12. Xperia: While pressing and holding down the indicated button, connect the USB cable to the Xperia™ device, and keep holding and pressing down the indicated button until The update of your device has started... appears (in some cases Installing driversappears first).
13. If you failed to follow the steps correctly the phone will turn on, and Proceed with the following steps, slide down the notification bar appear. If this happens, disconnect the phone from the cable, turn it off and repeat from step 12.
14. Follow the instructions on the screen. When the repair is finished, disconnect the device and then start the device again.
15. Select Next. If the repair was successful, the message The device has been successfully updated appears. Select Finish.