Smartwatch 2 Update

[Thommo]

Just to let members know that there has been or for some members will be a new update - I've noticed that there is new watch faces which is what most members have been asking for - There has also been some minor updates to the Walkman app or music app, Gmail and Calendar reminder, There may be more minor updates available but those i've listed are the only apps I use and have installed

New firmware for the Smartwatch 2 is version 1.0.B.3.46/1.0.A.3.8

[Brossa8]

Thommo, I'm sorry but I don't understand. How can the SW2 and my phone be paired when I have to switch off the SW2 before running the update through SUS?

I assume that by "repair" you mean (re-)installing the update/firmware? Or do you mean something else?

By the way. When I tap about I see accessory version 0.0.B.0.25. That can't be right, can it? Also, when I tap update accessory, nothing happens. Host application version is 1.3.17.

[Brossa8]

Thommo, this time I removed the smart connect and smartwatch2 apps from my phone, switched off my phone and then the SW2.

Then I opened SUS and followed instructions. It said that the latest version was already on my SW2, but I installed it anyway.

Then I booted both the SW2 and my phone.

The SW2 showed the screen with the "moving" vertical bars. I ticked the backs of both devices together and waited for the bars to change into a tick mark. 

I again ticked the backs together and my phone took me to Google Play to install smart connect. Which I did.

I ticked again and now my phone told me to install the smartwatch2 app. Which I did.

So far so good.

The screen showed the picture of the SW2 and a smartphone with an arrow in between pointing to the phone. So I ticked the backs again.

Now the black screen with the white bar is back. My phone tells me that it's downloading an update. Same as before.

What am I doing wrong? 

Edit 1: I removed all extensions I had downloaded before from my phone. No improvement. 

Edit 2: I went into the Bluetooth section of my phone and tried to undo the connection (or whatever that's called in English). I couldn't. There is no way to undo the connection. Scratch that. It worked.

Edit 3: When I first bought the SW2 - a little bit over 1 week ago -  it took forever to startup. I read somewhere in this forum that I should update the firmware, so I did. It then took forever again to boot. But after several hours and reboots and I don't exactly remember what else it finally booted. Then too I was presented with the black screen with white bar. Does that tell us anything?

[Thommo]

The white bar normally indicates the firmware is updating on the watch, But without having thew watch infront of me to run tests I can only assume that you tried everything leaving only 1 thing and that would be a faulty watch - I'd recomend taking the watch back to the place of purchase or contacting a Sony service centre for your country see this link http://www.sonymobile.com/global-en/support/contact-us/contact-info/

[Brossa8]

Yeah, I guess you're right. I was afraid of that. I'll send it back to the store.

Thanks for your help.