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shmuelw

Hi,

i just purchased my SW2 a week ago and since then i try to use with for at least 1 day without charging...no way !

i turned off all notification and all apps excluding the watch itself and it reaches working time of 6-7 hours max.

any ides?

thanks

shmuel

Alexander1

Hi and welcome to the community! Since you're new please be sure that you have checked out our Discussion guidelines.

That sounds a bit low. I would suggest that you first of all try to reset the Smart Watch 2 as described on the link below:

If that doesn't help I suggest that you have your phone examined by a service center. Please contact your local Xperia support team for more information:

http://www.sonymobile.com/global-en/support/contact-us/

shmuelw

i reset the watch, i use Xperia Z2 new phone

no notifications, brightness minimal, no vibrate actually only watch when all apps are disabled.

i do not think it relates to the phone but to the watch.

any other ides?

Shmuel

shmuelw

i tried the watch with LG G2 and got the same bad battery result

therfore it is not the phone but the watch

comments?

Alexander1

Hi,

I'm sorry. I wrote phone but I mean your Smart Watch 2 device. I agree with you that this doesn't sound like a phone problem.

You should have your device examined by a service center. Please contact your local Xperia support team for more information:

http://www.sonymobile.com/global-en/support/contact-us/

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