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slow charging

rsj
Visitor

slow charging

It's almost a month now since I bought my z1, yesterday I updated my phone to kitkat. But since update I am facing this problem, my phone is charging really slow. And also it is getting heated up like **bleep**. It takes nearly 1hour to charge even 10 % and contrastingly it is charging really fast when it is switched off..... Any suggestions????
10 REPLIES 10
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_alexdon_
Expert

No,if it gets warm easily it is not good.Try to use the phone in safe mode:

http://talk.sonymobile.com/t5/FAQ/How-to-boot-your-phone-into-safe-mode/m-p/348008#U348008

alexdon