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sim card problem

kgc
Visitor

sim card problem

Hi.... I have a Sony Ericcsom Experia Ray phone and I am using it since 2012 August withuot aproblem but since few days that phone indicating as my Sim card is not in the phone, but actually sim card with it, I used to change the sim card and still having same massage as sim card not there, Then I go for a software update and still no positive result found, Anybody could advise why this happened and what would be the possible remedial action for the such problem..?

1 REPLY 1
Hampus
Champion

Hi and welcome to the community! Since you're new please be sure that you have checked out our Discussion guidelines.

If you have tried different SIM-cards but the phone is unable to read them, it may be a hardware problem which needs to be examined and fixed by a technician at an authorized service center. I suggest that you contact your local support team for further information about how to proceed with this in the best possible way:
http://www.sonymobile.com/global-en/support/contact-us/contact-info/