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SIM card in but phone has no service

jennyj
Visitor

SIM card in but phone has no service

SIM inserted, but no service on new phone

4 REPLIES 4
profile.country.GB.title
Uliwooly
Expert

the SIM card might be faulty, just get a brand new SIM card

even if it work on other phones

is Sony spying on users in this forum?

http://talk.sonymobile.com/thread/60197

Don't forget to mark the Correct Answers & Helpful Answers

UNRELATED topic, if you have some time please check this thread

http://talk.sonymobile.com/message/244522#244522

Petter
Enthusiast

Good tip by uliwooly above. Try with another SIM, if possible please try with a completely new one!

profile.country.GB.title
Uliwooly
Expert

also make sure to uninstall taskillers or antivirus or repair your phone with SUS but most likely the issue is the SIM card

Update Service (SUS)

http://www.sonymobile.com/gb/tools/update-service/

http://www-support-downloads.sonymobile.com/Software%20Downloads/Update_Service_Setup-2.11.12.5.exe

http://software.sonymobile.com/install_packs/Update_Service_Setup-2.12.12.41.exe

Alternatives on How to backup Xperias

http://talk.sonymobile.com/thread/36355

anthika
Visitor

hi, jennyj

Check whether your sim is placed properly in the slot. Try to reinsert the Sim. Still if you face the same problem then your phone might be locked to particular Network. To solve this problem you need to get it unlocked. You can unlock your phone using unlock code. You can get the unlock code for your phone from your Network service provider or any third party online vendors like Mobile-Unlocker.com here you need to specify your phone model,country, current Network name, IMEI number of your phone. Then they deliver unlock code to you through mail with unlocking instructions. Using this you can unlock your phone from Network lock easily.