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shuts down

jele
Visitor

shuts down

I just bought my Sony. First day I notice my selfie camera is not working properly so I change my phone for a new one. First day with my second Sony I noticed that he is automatically shuts down! Today I noticed the same. Did anyone has this problem?? What should I do?
Tags (4)
14 REPLIES 14
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Uliwooly
Expert

@jele

Are you using the correct SIM card size? does it happen at a particular time? does it turn off or does it reboot?

jele
Visitor

I am using the correct Sim card size. It does reboot. Two times in 2 days . I have my phone only 2 days.
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Uliwooly
Expert

@jele

Did you cut/trimmed the SIM card ? 

jele
Visitor

No I did not!
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Uliwooly
Expert

@jele

since this doesn't happen after you use an app, you might have to repair the phone with PCC, and report back

software repair

PC Companion (PCC)

Bridge (for Mac)

 

 

 

Alternatives on How to backup Xperias

 

http://talk.sonymobile.com/thread/36355

 

Jake-SonyXperia
Champion

Hi jele,

Welcome to the community,

Do you have an SD card inserted in the unit, if so can you try removing it and see if the issue continues?

jele
Visitor

I stil dont have Sd card in my phone. I tried yesterday to repair my phone on Pcc, now we will see if it works.
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Uliwooly
Expert

@jele

keep us updated

jele
Visitor

I am back with the same problem. He is doing again reboot. What to do??