Settings locked

[VIKI977]

I am unable to open my xperia M settings it is asking for security password, even though i haven't set any password please let me know what is the default password...

[Uliwooly]

There isn't a default password, it could be a password/pin lock, it could be a SIM lock, it could be an antivirus app lock (mcafee) it could be a PUK code etc, you have to be more specific. 

[rgoel24]

Hi I too encountered the same pb today on my sony experia m. Setting asking security password though I have nt set it.plz advice

[_alexdon_]

Repair with SUS:

http://www.sonymobile.com/gb/tools/update-service/

[lipsa29]

Hi, 

I am unable to open Settings on my Xperia M. This, after I installed Clean Master App, and another Anti Virus App recommended by Clean Master. 

Kindly help. 

[_alexdon_]

Removed all those apps and check again.

[KNSRI]

Hi All, Did a lot of groundwork to find out the actual problem and it worked out. - It is not a problem with your antivirus password. No need to change it, whichever antivirus you are using. - It is not a problem with your SIM or PUK password. The problem is with the X-Alert for Xperia app of Sony (which has permission to lock phone and doesn't allow to navigate to the settings). Solution : Disable the X-Alert Xperia app and remove from the Device administrator (Settings -> Security -> Device Administrator -> Click on X-Alert for Xperia and click Deactivate) Also, from the app list, disable the X-Alert app. Let me know if you still face the problem ! DhanyavaadagaLu !!

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@Vikrant1989 wrote:

I am unable to open my xperia M settings it is asking for security password, even though i haven't set any password please let me know what is the default password...

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[Aman24gill]

When I can't access my settings, how am I suppose to delete Xperia alert from my phone! I got it from the service centre today itself and now this **bleep** issue is making me.hate Sony more!

[haj]

Hi,i m still facing the problem.my phone is asking for a security password.i have never set a password on my phn.i was to work out solution given by you but i m unable to open settings so how m i suppose to deactivate it.

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@KNSRI wrote:
Hi All, Did a lot of groundwork to find out the actual problem and it worked out. - It is not a problem with your antivirus password. No need to change it, whichever antivirus you are using. - It is not a problem with your SIM or PUK password. The problem is with the X-Alert for Xperia app of Sony (which has permission to lock phone and doesn't allow to navigate to the settings). Solution : Disable the X-Alert Xperia app and remove from the Device administrator (Settings -> Security -> Device Administrator -> Click on X-Alert for Xperia and click Deactivate) Also, from the app list, disable the X-Alert app. Let me know if you still face the problem ! DhanyavaadagaLu !!

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@Vikrant1989 wrote:

I am unable to open my xperia M settings it is asking for security password, even though i haven't set any password please let me know what is the default password...

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[Dip14324]

Yes it has worked.

Thanks a lot.