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Settings auto reset to factory settings

haq
Visitor

Settings auto reset to factory settings

Hi,

My xperia Z keeps auto resetting my settings back to factory settings... example, i've deactivated google voice typing for the keyboard, but after few hours, sometimes a day, it will automatically activate again... 

Can anyone help?? how to stop this auto resetting??

thanks...

5 REPLIES 5
gwhispererz
Champion

Hi, just be very sure that you did not inadvertently activated it. Also ensure that there are no apps that might trigger it on.

If you can confirm the above, suggest you perform a software repair.

haq
Visitor

thanks for replying... 

confirmed didnt activate it myself... my friend using xperia z ultra is also having the same issue... 

any idea how to do a software repair...?? 

thanks...

gwhispererz
Champion

Repair software with PC Companion, http://www.sonymobile.com/gb/tools/pc-companion/

Be sure to do a backup as this will erase all phone data.

haq
Visitor

Thanks...

gwhispererz
Champion

You are welcome. :smileysmileywink: