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seriously

Alis
Visitor

seriously

All Z2 users are suffering from the product, and now we see a leak in the net about Z3?????!!!!!!!
18 REPLIES 18
Jester0968
Visitor

I with the first post yes we are suffering signal issues is mine double tap to wake still hit and miss the cameras crap zoom feature is impossible to use. The list goes on. My main one is the signal drop I've emailed Sony 3 times now and had zero response my next step is to bombarded there Facebook page which always works as social media powerful tool
dandy63
Leader


@Jester0968 wrote:
I with the first post yes we are suffering signal issues is mine double tap to wake still hit and miss the cameras crap zoom feature is impossible to use. The list goes on. My main one is the signal drop I've emailed Sony 3 times now and had zero response my next step is to bombarded there Facebook page which always works as social media powerful tool

Not sure what Software you are on but seemingly the newest (438???) fixes the 'Tap To Wake' as like you i'm suffering with it also.....more like 'Whack To Wake' Crying_Face

MrNutt
Visitor

Given sony's current levels of customer support and service it already feels as though they have abandoned the Z2 users.

I feel as though I'd bought a RIM device!!
Alis
Visitor

Sorry but mine do not belong to a carrier, and the updates I get it online.
Just today I got the update for the latest version of the album software
dandy63
Leader


@Alis wrote:
Sorry but mine do not belong to a carrier, and the updates I get it online.
Just today I got the update for the latest version of the album software

By 'Carrier'....i mean whichever SIM/NETWORK provider you use...

Bearings
Contributor

Alis, that's an app update; same like from Google Play. Firmware is a system update. Sony claims that they released the update simultaneously to all carriers in that country and push it that it's the carriers responsibility to release it. So whoever runs the networks in your area is suppose to release the firmware update, whether you subscribe or not.
Alis
Visitor

Ofcours man, but in the part of the world were we live we buy mobiles from suppliers directly not the telecommunications carrier
rajkumar_ioi
Visitor

1 to 1 exchange???
dandy63
Leader

Alis, even tho you purchased the Z2 direct from a dealer.....it is whichever SIM/NETWORK/CARRIER/PROVIDER you use your Z2 with that sends out the software updates......here in the UK we have lots of different NETWORK PROVIDERS.....02, Vodafone, Virgin, Orange etc.....some people get their Software updates faster from say 02 than Vodafone....at the end of the day your hands are tied until they do so....