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Sensors going haywire

Ebie
Visitor

Sensors going haywire

I previously had a problem with my Z3, the gyroscope, ambient sensor didnt work even the accelerometer didmt work, i had to send my phone for repairs and they replaced the device. This past weekend i had a bit of fun taking fotos in the pool, and the sensors went haywire again, same problem started again. I did a factory reset and it seems to be fine again. Is this goin to be happening each time i take fotos in the pool or submerge my phone in water?
4 REPLIES 4
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Qatrium
Expert

@Ebie

If you performed a factory reset and they are back to work properly then the problem was software related, one of your installed apps might be missing with them. It's not related to the pool, because a water damage would cause a hardware problem that won't be fixed by a factory reset.

Next time if this happens, try to reboot in safe mode. If the sensors wprks well in safe mode then this means it's an apps causing them to mulfunction.

Ebie
Visitor

Quester, thanks for ur response, i have tried the soft reset, rebooting in safe mode, but that didnt help, the factory reset was the last thing i did and it seemed to fix the problem.
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Qatrium
Expert

@Ebie

As I said, factory reset will fix only software glitches, it's not from the pool. Next time this happen go for a software repair using PC Companion using PC Companion, it should be a better fix for software-related problems than factory reset.

Ebie
Visitor

Thanks Quester, will do that next time it happens. Your help much appreciated.