Sending emails

[Roxyvw]

Hi,
If I email from my Z1 phone, it does successfully reach a recipient. However, the same message keeps sending and there are at least 30 same email messages in my sent box although the mail was sent only once (the recipient receives only one email). It would be great if anyone could help me...

[Alexander1]

It sounds like you might have some problems with the outgoing (SMTP) server. You'll find information about how to check it in our email FAQ topic:

http://talk.sonymobile.com/t5/FAQ/E-mail-and-Exchange-Active-Sync/m-p/347964#U347964

You could also try to clear data for the email application under settings > apps > all > email > clear data. Restart your phone and add you email account and try again. 

If you need more help, please elaborate which type of email account it is (POP3, IMAP or Exchange ActiveSync).

[ceebee]

hello i have had the same problem with my xperia L using hotmail. clearing the data does stop the app from resending the message but is there a way to stop this from happening altogether?

[Sam]

With Hotmail, it would be worth trying out their own application as below to see if the problem continues:

https://play.google.com/store/apps/details?id=com.outlook.Z7

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[Lizzrd]

I have the same problem. Found my inbox with 5000+ sent mails 😃 , after deleting my old e-mails change of passwords etc i realised it was my phone .... Anyone found a solution to this problem yet ?

Have a new thread about this at:

http://talk.sonymobile.com/t5/Xperia-Z1/Email-sync-problem/m-p/442509#M5873

[RunPlz]

I have a Sony Xperia Z 6602

I have recently found out I have the same problem, it's been more than a month now since this phone has begun with this problem and has sent over 6.000 mails to the same recipent every hour.

This has been happening for more than a month so you can rest assured in the mean time the phone got turn off and on several time, mails passwords have been changed, flight modes on and off.

I have sent 1 single mail from my phone and it has been sent repeatedly +6000 times.

I use Hotmail's service.

Any ideas?

[andrewjknox1]

Wow. Just realised I had the same problem - a copy for every email sent from the phone since mid October...

[Wrightal123]

Same problem.  Using the stock xperia mail app for my hotmail (outlook) account it just keeps registering it as sent about 30 times a day.  It does seem only to have sent it once but the sent mail folder fills up.

It's a few months sibce the last message on this issue - I'm on update 4.3.

Only had the z1 a few weeks and sooooo regretting it. 

[AshishArora]

I'm also facing the same. Why don't you just resolve it and get your users life? Trust me it's quite annoying. It's become impossible to search any email on my hotmail/outlook. Do resolve this on priority otherwise take your phone back and give my money back!

[Alexander1]

I Googled around a bit and it seems like Microsoft have had some general issues with the email settings for POP3. 

You can try to clear data for e-mail under settings > apps > all > email > clear data. Restart your phone and try to configure the email account again. 

I would also want to suggest you to use Microsoft's Outlook (and Hotmail) Android application for managing emails. You'll find it on Google Play: 

https://play.google.com/store/apps/details?id=com.outlook.Z7